Refund and Returns Policy
At Sunt Championship Belts, we are committed to delivering high-quality custom and replica wrestling belts that meet your expectations. Since each order is tailored to your specifications, we have the following policies to ensure a smooth and fair process for all customers.
1. Custom & Replica Wrestling Belts – Refund & Return Eligibility
While our belts are handcrafted to your unique design, we understand that issues may arise. Here’s how we handle refunds and returns:
✅ Eligible for 100% Refund (With Return of Item)
You may claim a full refund (including shipping costs, if applicable) only in the following cases:
- Manufacturing defects (e.g., incorrect engraving, structural flaws, or significant damage).
- Wrong item shipped (if the product does not match your order).
- Replica belts that do not meet advertised quality standards.
Requirements:
- You must notify us within 7 days of delivery.
- Provide clear photos/videos of the issue.
- Return the item in its original condition (unworn, unused) at your expense (unless the error was ours).
- Once received and inspected, we will process your 100% refund within 5-7 business days.
❌ Non-Refundable Cases
- Buyer’s remorse (change of mind after production begins).
- Minor cosmetic variations (e.g., slight color differences due to screen settings).
- Customizations requested by the buyer that later cause dissatisfaction.
2. Cancellations & Modifications
- You may cancel or modify your order within 24 hours of purchase, provided production has not started.
- After 24 hours, no cancellations/changes are allowed, as materials and labor are already in progress.
3. Shipping & Damaged Items
- If your order arrives damaged, contact us within 48 hours with photo/video proof.
- We will arrange a free replacement or full refund.
4. How to Request a Refund or Replacement
- Email us at info@suntchampionshipbelts.com with:
- Your order number
- Photos/videos of the issue
- A brief explanation
- We’ll respond within 2 business days with next steps.
5. Final Notes
- By placing an order, you agree to this policy.
- We reserve the right to deny refunds if the request does not meet our criteria.
Your Satisfaction Matters!
We take pride in our craftsmanship and stand behind every belt we make. If you have any concerns, reach out to us:
📧 info@suntchampionshipbelts.com
📞 Contact us on WhatsApp
Thank you for choosing us—where championship-quality meets customer care! 🏆